Connecting and Messaging
Why did I run out of people to connect with?
If you're running out of members to connect with, you may have too many filters selected in your filter settings. Mor...
When do Bumble For Friends connections expire? And what happens once they do?
On Bumble For Friends, once a connection is made, either person is encouraged to Make the First Move within 72 hours....
Why has my connection/message disappeared?
If you're having trouble locating a conversation, it could be that your connection has deleted their account or been ...
Billing and Payments
Does my subscription renew automatically?
If you purchase a Premium subscription, it'll renew automatically unless you cancel it. This way, you can continue to...
I made a new account and can't find my subscription. What do I do?
Don’t be alarmed if you create a new profile and your subscription hasn’t transferred. Premium subscriptions are prof...
How can I update my payment options on Bumble For Friends?
Looking to update your payment options on Bumble For Friends? All you need to do is unsubscribe from your current sub...
How can I add a payment method on Google Play?
In line with the new Google Payment Policy, members who use Android devices are now only able to purchase our service...
Account and Settings
When I log in my profile is blank. What’s happening?
Logging in to find your profile empty and all your connections missing? Don’t panic, there may be a simple fix to get...
What should I do if I'm not receiving the SMS code to access my account?
We recommend not requesting a code again for a full 24 hours and then trying to log in. Make sure your number is corr...
What should I do if I can’t log in?
If you're having issues accessing your profile, it could be that you're trying to log in with another method than you...
Why is my Photo Verification not working?
The most common reason members aren’t able to verify their profile is that they’re not replicating the pose of the mo...