Troubleshooting

Connecting and Messaging

• Why did I run out of people to connect with?
• When do Bumble For Friends connections expire? And what happens once they do?
• Why has my connection/message disappeared?

Billing and Payments

• Does my subscription renew automatically?
• I made a new account and can't find my subscription. What do I do?
• How can I update my payment options on Bumble For Friends?
• How can I add a payment method on Google Play?
• How can I cancel my Bumble For Friends Premium subscription?

Account and Settings

• When I log in my profile is blank. What’s happening?
• What should I do if I'm not receiving the SMS code to access my account?
• What should I do if I can’t log in?
• Why is my Photo Verification not working?
• My app isn't working, what should I do?
• Why was my photo moderated?